Safe Memories

In the above still from an episode of the TV show “The Middle”, Sue Heck had accidently deleted all the family photos and they were lost forever, because no one had taken on the responsibility of backing up the computer and keeping those memories safe.. (In the real world, the Hecks probably could have taken the computer to a data recovery tech, but who wants to have to do that?)

In this article in the Guardian, Amy Malloy wrote about losing the photographic record of her 20s, including all the photos of her late husband: I Lost a Decade of Photographs.

You many think that losing your memories won’t happen to you, but don’t be too sure.

There are unexpected things that can trip us up such as not double-checking that your photos are there, like Amy did.

Here are some examples:

    • I had someone call me because she just noticed that all of the videos were missing from her iPhone. Her iPhone was being backed up to iCloud, but iCloud backups are only good for about 30 days, and her videos went missing before that. There was nothing that anyone could do to help her.
    • If you’re using a cloud service such as Dropbox, it doesn’t mean your data is backed up. Dropbox is a sync service, so if you accidently delete files on one device, the files get deleted on the Dropbox server and on all your other devices. (Like with iCloud, you can recover within a period of time, but you have to notice first…)

      (Here’s an article at How-To Geek with more details: Ensure You’ll Never Lose Files Stored in Dropbox.)


  • If you’re using iCloud Photo Library, it works the same way as other cloud services. If you delete photos on your iPhone, for example, they’ll be gone from your Mac as well.
  • If your cloud service gets hacked, then your files could all get deleted. (Make sure that you’re using a strong password.)


If you’re sure that you’re backing up your computer and saving your memories, then make sure that you’re really sure.

Today, I had a client ask me to check her TimeMachine backup, and it was turned off! She had no idea how it had happened…

Sync your mobile devices to your computer, back up your computer regularly, and sign up for cloud backup as extra insurance.

Make sure that you read my blog post on backups here: What Everyone Ought to Know About Backups.

Not sure about your backups? Contact me.